Last updated: May 1, 2026
By creating an account or using the LeadHunter USA service (including the website at leadhunterusa.com, the desktop application for Windows and Mac ("LeadHunter USA Desktop"), and the mobile app for iOS and Android), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the service. These Terms form a binding contract between you and the LeadHunter USA operator.
LeadHunter USA is a monitoring tool that helps local service contractors identify potential leads by detecting relevant posts on platforms such as Facebook Groups and Nextdoor. The service includes a desktop application for Windows and Mac that operates within your own logged-in browser sessions on your own computer, and a read-only mobile app (iOS and Android) that displays the leads collected by the desktop scanner. LeadHunter USA only surfaces content that is already publicly visible to you as a logged-in member of those platforms or feeds.
LeadHunter USA depends on the availability, structure, and policies of third-party platforms including but not limited to Facebook, Meta, and Nextdoor (collectively "Third-Party Platforms"). We have no affiliation with, endorsement from, or control over these platforms.
Third-Party Platforms may at any time and without notice:
In such cases, LeadHunter USA may experience partial or complete service interruption. We will make commercially reasonable efforts to restore functionality as quickly as possible, but we cannot guarantee uninterrupted service.
If a paid subscription becomes non-functional for more than 7 consecutive days due to changes by a Third-Party Platform, you are entitled to a pro-rata refund for the unused portion of your current billing period. To request a refund, contact us at support@leadhunterusa.com.
You agree to use LeadHunter USA only for lawful purposes. You may not:
LeadHunter USA is offered as a monthly subscription (with an optional annual plan). Pricing is listed on the website at the time of purchase. Your subscription renews automatically each month unless cancelled. You authorize us (through our payment processor, Stripe) to charge your payment method on the renewal date.
You may cancel at any time from your account settings or by contacting support. Cancellation takes effect at the end of the current billing period — you will not be charged again, and you retain access until the period ends.
Except as expressly stated in Section 3 (Third-Party Platform Disruption) or required by applicable law, all fees are non-refundable. Free trials, beta periods, and promotional access may be modified or terminated at our discretion.
From time to time we offer beta, preview, or pre-release versions of LeadHunter software (including, currently, the LeadHunter USA desktop application). Beta software is provided as a courtesy, free of charge, and on an experimental basis. You acknowledge that beta software:
You use beta software entirely at your own risk. We are not liable for any loss or damage arising from your use of beta software, and the limitations in Sections 8 and 9 apply with full force to beta software.
LEADHUNTER IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
We do not guarantee that leads detected will be accurate, current, complete, relevant, profitable, or that any specific business outcome will result from your use of the service. Results depend on the content posted by third parties on platforms outside our control.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) No indirect damages. LeadHunter USA, its operators, affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of business, loss of revenue, loss of profits, loss of data, loss of goodwill, or service interruption, regardless of the legal theory and even if we have been advised of the possibility of such damages.
(b) Liability cap. Our aggregate liability to you for all claims arising out of or relating to the service or these Terms, regardless of cause, shall not exceed the greater of (i) the total amount you paid to LeadHunter USA in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (US$100).
These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. Nothing in this section limits liability that cannot be limited under applicable law.
LeadHunter USA is a tool that you, the customer, configure and operate using your own accounts and access rights to third-party platforms. You are solely responsible for the manner in which you use the service, the groups and feeds you choose to monitor, and the use you make of the leads delivered to you.
You agree to defend, indemnify, and hold harmless LeadHunter USA, its operators, affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, judgments, settlements, fines, penalties, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense. This indemnity survives termination of your subscription and these Terms.
We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, labor disputes, internet or telecommunications failures, electrical outages, denial-of-service attacks, supply-chain disruption, third-party platform changes or outages (including changes by Facebook, Meta, Nextdoor, Apple, Google, or our cloud providers), pandemics, public-health emergencies, or any other event beyond our reasonable control.
READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL.
(a) Informal resolution first. Before filing a claim, you agree to try to resolve any dispute informally by contacting us at support@leadhunterusa.com. We will try in good faith to resolve the dispute within 60 days.
(b) Binding arbitration.If we cannot resolve the dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or, for business users, its Commercial Arbitration Rules). The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Maricopa County, Arizona, United States, and the language of arbitration shall be English. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
(c) Class action waiver.YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
(d) Exceptions. Either party may bring an individual claim in small-claims court (if it qualifies), and either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property.
(e) Opt-out. You may opt out of this arbitration agreement by sending written notice to support@leadhunterusa.com within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you opt out of arbitration.
(f) Severability of this section. If the class action waiver in (c) is held unenforceable, then the entirety of this Section 11 shall be void, and the dispute shall be resolved in court under Section 14.
We may suspend or terminate your account or access to the service at any time, with or without notice, if we determine in our sole discretion that you have violated these Terms, engaged in abuse, used the service in a manner harmful to LeadHunter USA or to others, or for any other reason permitted by law.
In cases of termination by us that are not based on a violation by you, we will provide a pro-rata refund for the unused portion of your current paid billing period. Termination does not relieve you of any obligations that by their nature survive (including Sections 7–11, 13, and 14).
We may update these Terms from time to time. We will notify you by email at least 7 days before significant changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the service and cancel your subscription.
These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws rules. Subject to Section 11 (Binding Arbitration), any claim or dispute that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you and we consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the service and supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written. No oral statement, sales communication, or marketing material modifies these Terms.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms freely, including to an affiliate or successor in connection with a merger, acquisition, or sale of assets.
No agency. No agency, partnership, joint venture, or employment relationship is created by these Terms.
For questions about these Terms, contact us at support@leadhunterusa.com.