Delete Your Account

Two ways to delete your account

You can permanently delete your LeadHunter USA account at any time, from either the web dashboard or the mobile app. Both methods perform the same full deletion described below.

Option 1 — Web dashboard

1. Sign in at leadhunterusa.com/login
2. Go to Dashboard → Settings
3. Scroll to the Danger Zone section at the bottom
4. Click Delete Account and confirm

Option 2 — Mobile app

1. Open the LeadHunter USA mobile app (iOS or Android)
2. Open Settings (from the ☰ menu, or the Settings tab)
3. Scroll to the bottom and tap Delete account (in red)
4. Tap Delete account again and enter your password

What gets deleted

When you delete your account, we permanently remove:

• Your account record (email, password hash, profile, profession, ZIP code, timezone)
• All leads collected for your account
• All groups and keyword filters you configured
• All notification preferences and push tokens
• All session and authentication tokens
• Your CRM: customers, notes, documents, approval records and payments
• If you have the LeadHunter USA Line: your call and text history, transcripts, call recordings, voicemail audio, and texts with their photos (also deleted in our account at our phone provider, Twilio, within 30 days), text consent and opt-out records, and registered phones; your business number is released at once. If you want to keep your business number, move it to another provider before you delete your account.
• Your active subscriptions are canceled and billing stops immediately

If you connected a Stripe account for card payments, it is yours and stays open at Stripe with your payment history. We don't close it; you can close it at stripe.com.

Data retention

The items above are deleted from our live systems when you confirm the deletion. Copies held by our phone provider (Twilio) are deleted within 30 days, and copies in our encrypted backups within 35 days, when the backups themselves are deleted. If we ever restore a backup, we delete again anything you had deleted. Anonymized, aggregated analytics (e.g., total leads delivered) that contain no personal identifiers may be retained indefinitely.

A few records are kept after deletion, each for a reason: your email on our list of closed accounts (12 months, so the free trial is given once; you can sign up again any time); our security audit log (date, IP address and browser, not your email; 2 years); our card-payment fee records (7 years, for tax); if you used the Line, your statements about the call-recording notice (evidence for legal claims about your calls); and copies of emails you sent us in our team's inbox. Section 6 of our Privacy Policy lists them all.

Before you delete: export any approved quotes and invoices you need, because we cannot provide them afterwards. If you take card payments, your Stripe account stays with Stripe; close it there if you no longer need it.

Need help?

If you can't sign in or are otherwise unable to use the self-service options above, email support@leadhunterusa.com from the email address on your account with the subject line "Delete my account". We will manually verify your identity and process the deletion within 7 business days.

For full details on what we collect and how long we keep it, see our Privacy Policy.