Canceling the Line
Scout says: No hard feelings. Your number waits 30 days.
Last updated:
Cancel any time. Your Line works to the end of the period you paid for. Then we hold your number for 30 days.
Cancel
- Step 1: Open Business Line in the menu.
- Step 2: Under Billing, press Manage billing. Stripe opens its page. Cancel there.
There is no contract. Everything keeps working until the end of the period you paid for. Changed your mind? Undo it any time before then, the same way.
Used more than your minutes before it ends? The extra minutes are billed one last time after that.
Your number after that
We hold your business number for 30 days. Callers hear a short message and can leave a voicemail. No texts go out.
To keep the number, restart your Line before the hold ends. To take it to another phone company, start a move with them before then. Moving it is free.
After 30 days the number is released and may be given to someone else.
Canceling the Line doesn’t touch your customers, quotes or invoices in the CRM.
Related help
- Moving your number to the LineKeep the business number your customers know. Moving it is free and takes about 1–2 weeks. Never move your phone’s own number.
- If your card is declinedYour Line keeps working while we try your card again. Update it to keep it that way.
- Add or cancel a productYour products shows Alerts, CRM, Payments and Line, where each one stands, and the button to add or cancel it.
Still stuck?
Email us at support@leadhunterusa.com.